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Frequently Asked Questions (FAQs)

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Why do you still ship some frozen goods in styrofoam boxes?

Until 2014, we had exclusively shipped our goods in boxes made of extruded polystyrene or EPS. (Styrofoam is the brand name of one EPS product.)

EPS is about 99% air (and only one percent plastic), making it very light. This reduces shipping-related carbon emissions to a minimum, giving EPS a very small "carbon footprint".

However, few recycling programs* accept EPS, so we had long looked for a packaging solution that met our durability, weight, and insulating requirements, and offered a better eco-profile.

(*Note: In addition to paying to offset 100% of our shipment-associated greenhouse gas emissions, we also offer an innovative "cube-cycle" recycling program for our EPS boxes, which you can learn more about on our Vital Green recycling program page.)

Fortunately, in 2014, we found such a solution. Our biodegradable/recyclable SeaSaver™ shipping boxes consist of a 100% biodegradable cotton packing/insulating material, covered by a 100% biodegradable plastic film, nestled inside a 100% biodegradable/recyclable cardboard box.

Our SeaSaver™ boxes offer a high insulation value, sturdiness, water resistance, biological inactivity, resistance to absorbing foods or odors, and sterility.

The SeaSaver boxes cost us substantially more ... an expense we are absorbing to avoid raising our shipping rates. Perfect solutions are hard to come by, but we are committed to reducing our company’s environmental impacts to the maximum extent possible.