Will my shipping be impacted?
We are processing more orders than usual and are shipping orders as quickly as possible, although the current high demand may cause some delays. You’ll receive a shipping notice email as soon as your order is shipped. You can track your order online using the tracking number in that email and can also direct order-related and other questions to our Customer Care team.
Where are your products processed, canned or frozen, and stored?
Where does your salmon come from?
Vital Choice sources salmon from a variety of areas in Alaska and California and is processed within the United States.
How do you protect the safety of products you handle and ship?
Vital Choice shipping facilities enforce these precautionary practices, based on guidance from Centers for Disease Control:
Are you still offering and shipping the same products?
In general, our products remain unchanged. However, due to the unusually high current demand, we may need to seek alternate sources of certain products. Rest assured that any replacements will be noted on our website and will meet equally high quality and sustainability standards.
If we run out of a product, it will be marked “out of stock” on our website, and you can use a link on its product page to request notification of its return.