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Contact Customer Service

Call us today: 866-482-5887

At Vital Choice, we strive to provide the best customer service possible.

You'll find the answers to many common questions by visiting our FAQ section. If you are wondering about the status of your shipment, you should have received a "Shipment Notification" email that lets you track the shipping of your order.

Customer Service by Email
to fill out a contact form, or send an email to customercare@vitalchoice.com.
Chat with Customer Service
to chat directly with a customer service representative. Available Monday through Friday, 7:00 am to 4:00 pm Pacific Time.
Customer Service Line - Open 5 days a week (specified hours only).
Our friendly Customer Service representatives are here to take orders and answer account and product questions. Call them toll-free at 866-482-5887, Monday through Friday from 7:00 am to 4:00 pm Pacific Time.
Call to Order Anytime

Prefer talking to clicking? Shop by calling our toll-free Sales Line at 800-608-4825, where we take orders 24 hours a day, 365 days a year.

For detailed account and product information, call our special Customer Service Line.

Mailing address
Vital Choice Wild Seafood & Organics
PO Box 4121
Bellingham, WA 98227
Return Policy

We hope you will be delighted with your purchase. If you are not satisfied and would like to return a product, please be aware of the following guidelines:

  • Refund must be requested within 30 days of purchase date.
  • Product must have been purchased from Vital Choice Seafood, Inc.
  • Shipping charges are refundable only if products were delivered late or damaged in transit.
To Request a Return:

Non-perishable products must be returned to:

Vital Choice Wild Seafood & Organics
2460 Salashan Loop
Ferndale, WA 98248

ATTN: Returns Dept.

Customer Service by Email
  • To send order-related emails, use the "Send My Comments to" menu below, set to Customer Service, enter your information, and click Send. To receive a faster response, please include the order number provided in the email receipt we sent to you.
  • To send general comments and suggestions, set the "Type" menu below to Feedback, enter your information, and click Send.
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WHAT OUR CUSTOMERS ARE SAYING:
I would not buy my fish from anywhere but Vital Choice…I’m so happy to have a source for great tasting, healthy fish.

Linda L

WHAT HEALTH & NUTRITION EXPERTS ARE SAYING:
Vitalchoice.com is my favorite source for wild Alaskan salmon, sablefish, sardines, and other fish rich in omega-3s... I can't tell you how many messages I get from people thanking me for recommending Vital Choice.
Dr. Nicholas Perricone
Healthy Aging Expert & Award Winning Inventor
WHAT OUR CUSTOMERS ARE SAYING:
Simply put Vital Choice offers the best seafood and related products available. We have always recommended Vital Choice to clients, friends, and family. As health practitioners we value the sustainable practices and trust this company implicitly!

Setuh H.

WHAT THE MEDIA IS SAYING:
We’ve done the work for you to find the healthiest meat products on the market.
Men’s Health Magazine
WHAT HEALTH & NUTRITION EXPERTS ARE SAYING:
Unlike anything you've seen from the grocery store…I recommend Vital Choice—my personal favorite for delicious, fresh, healthy, and completely safe canned tuna and salmon.
Dr. Stephen Sinatra
Top Integrative Cardiologist
WHAT THE MEDIA IS SAYING:
Vital Box captures the fresh-caught quality of succulent, sustainably harvested Alaskan salmon and northwest Pacific seafood by cleaning and flash-freezing it within hours of harvest.
USA Today
WHAT OUR CUSTOMERS ARE SAYING:
Vital choice has never disappointed. Love every item I get... since eating your food, my hair, skin, and energy revitalized from clean fish and meats… it’s ALL great. Never a problem with the food arriving in great condition.

Leisa M.

WHAT THE MEDIA IS SAYING:
The Best Places To Buy Seafood Online, Including Fresh And Frozen Fish
HuffingtonPost
Find out what others are saying about Vital Choice