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Frequently Asked Questions (FAQs)
- Click on a subject category below to view all of the FAQs related to that subject.
- If you do not find an answer, please send a query from our Customer Service page.
- Will my shipping be impacted?
- Where are your products processed, canned or frozen, and stored?
- Where is your salmon sourced?
- How do you protect the safety of products you handle and ship?
- Are you still offering and shipping the same products?
- Offers & Rewards
- Customer Service
- Shipping Services
- Privacy & Security
- Ordering & Checkout
- Gift Packs & Certificates
- Guarantee, Refunds, & Returns
- Creating an Account – Why & How
- How are Your Products Shipped?
- Vital Rewards Loyalty Program
- Free Vital Choice Newsletter
- Affiliate Program - Features & Benefits
- Vital Green Program & Eco Stewardship
- Food Purity & Safety at Vital Choice
- Seafood & Health - Omega-3s, Vitamin D, & More
- Customer, Doctor & Expert Endorsements
- Pacific Albacore Tuna (troll-caught)
- Certifications - Organic, Kosher, Sustainability
- Nutrient Information
- Sustainability
- Quality - Value vs. Price
- Non-Perishables - Storage & Handling
- Frozen Goods - Storage & Handling
- Recipes & Cooking Tips
- Wild vs. Farmed Salmon
The Vital Choice Guarantee:
If you’re not delighted, we’ll gladly
refund or replace your purchase.
refund or replace your purchase.
Randy Hartnell, Vital Choice founder and
former Alaska fisherman
former Alaska fisherman