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Frequently Asked Questions (FAQs)

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How do I get to the next tier in Vital Rewards?

In our Vital Rewards program, you will move up to the next earning tier based on how many dollars you spend on our site.

When you place an order in one tier, you will accrue points at the accrual level of that tier. Once you accrue enough points to move to the next tier, you will then accrue points at a higher level on your next orders placed.

Please Note - you will not accrue points at the higher level on the order that takes you to the next tier, your higher accrual rate will begin on your next order. 

Our tiers and their acrual rates:

Silver: Earn 2 points for every $1 spent

Gold: Earn 4 points for every $1 spent

Platinum: Earn 6 points for every $1 spent