At Vital Choice, we strive to provide the best customer service possible.

You'll find the answers to many common questions by visiting our searchable FAQ page

Customer Service by Email

• To send order-related emails, leave the "Send My Comments to" menu below set to Customer Service, enter your information, and click Send.
  (To receive a faster response to order-related inquiries, please include the order number provided in the email receipt we sent to you. You should also have received a subsequent "Shipment Notification" email that lets you track the shipping of your order.)
• To send general comments and suggestions, set the "Send My Comments to" menu below to Feedback, enter your information, and click Send.

Send My Comments To:
Customer Service Feedback

Your Name:


Your Email Address:


Your Comments:

Call to Order Anytime
Prefer talking to clicking? Shop by calling our toll-free Sales Line at 800-608-4825, where we take orders 24 hours a day, 365 days a year.

For detailed account and product information, call our special Customer Service Line

Customer Service Line - Open 5 days a week (specified hours only)
Our friendly Customer Service representatives are here to take orders and answer detailed account and product questions. Call them toll-free at 866-482-5887.

Customer Service Hours of Operation (Pacific Time):
Monday through Friday 7:00 am - 5:30 pm
Mailing address
Vital Choice
PO Box 4121
Bellingham, WA 98227

Return Policy
We hope you will be delighted with your purchase. If you are not satisfied and would like to return a product, please be aware of the following guidelines:

• Refund must be requested within 30 days of purchase date.
• Product must have been purchased from Vital Choice Seafood, Inc.
• Shipping charges are refundable only if products were delivered late or damaged in transit.
• Non-perishable products must be returned to:

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